What do students do if their device is having trouble and they need to get it fixed?

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There are designated  times in each school when help desk staff will be available for helping students with their devices.  Though the techs will likely also be available during the school day, the office will not be staffed the entire day as techs do need to go out to classroom for other work order during the day as well.

At Columbia Academy, the tech office is open for students the first 15 minutes of each class. 

At Columbia Heights High School, the tech office is open between 7:45 and 8:15 am, 11:00 - 12:00, as well as during Hylander Time/advisory.