I've tried everything here, but I still can't sign in. What else can I do?

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If you're still having trouble accessing Family Connection, please contact the counseling office at your school. Please do not contact Naviance directly for assistance. To protect the confidentiality of our clients, students, and parents, Naviance will not discuss account features or access with students or parents. Your school's counseling office can verify the features you are authorized to access and can assist you with establishing a new account or resetting your password

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