MyStop App

  • bus
    MyStop is a web-based application available to parents and students that allows them access to live bus GPS information. Using a smartphone, tablet or desktop computer, parents and students can view the current location of buses on routes and the estimated time of arrival at their neighborhood bus stops.

Q & A

  • What is MyStop?

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    MyStop is a web-based application available to parents and students that allows them access to live bus GPS information. Using a smartphone, tablet or desktop computer, parents and students can view the current location of buses on routes and the estimated time of arrival at their neighborhood bus stops. 

    This simple and informative tool provides the ability to know approximately where a school bus is on its route. MyStop displays the school bus’s approximate location on a map, as well as the estimated time of arrival (ETA) to a specific student’s bus stop. The location of a school bus is automatically updated every few minutes, and the ETA is recalculated to accommodate any delays due to traffic while the bus is en route.

    Please note:

    • MyStop does not work for after-school activity routes since there are no students assigned to them and no set stops
    • MyStop is functioning for regular education a.m./p.m. bus routes at this time. Roll out for special needs transportation service will occur in the near future as these vehicles come online with GPS reporting. Parents concerned about bus route times may continue to contact the district transportation office or Monarch Bus Service directly for up-to-the minute route information. 
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  • How do I get the MyStop App for my Smart Phone or Tablet?

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    Mobile

    Search for “Versatrans My Stop” in the Apple App Store for an OS device or in Google Play for an Android device and install. 

    Web Browser

    Click here to access MyStop via a web browser and enter your user name and password. User name and password are both your student's ID number.

    Once in MyStop, you will see a map depicting a portion of your student's bus route. Your child’s name will display in the box in the top menu bar. The yellow arrow represents the current location and direction of the bus. The orange icon represents your student’s stop. We recommend bookmarking this access page on your browser to allow for quicker future logins.

    The box at the bottom of the map provides system messages and lists the current location of your child’s bus as well as the estimated time the bus will arrive at your child’s bus stop.

    If you have any questions, you can contact Transportation Services by sending an email to CHPS_Transportation@colheights.k12.mn.us. Please be sure to include the name of your student(s) in the email.

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  • Tips and Tricks?

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    • Do not login to MyStop too early before your child’s scheduled pick-up or drop-off time. The data provided through MyStop is constantly changing. ETA’s are based on standard GPS route calculations, and not the actual length of time remaining to get to your child’s bus stop. You will access the most accurate data if you check the system within 10 minutes of your child’s scheduled pick-up or drop-off time
    • Parents and students do not have separate MyStop accounts and will use the same login information to access the system
    • Rather than typing in the full URL address for MyStop each time you want to access the system, save it as a favorite on your desktop computer or add a quick link to the home screen of your smartphone or tablet to have quick and easy access to the system any time you need it
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  • Troubleshooting MyStop

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    Problem: Login and Password

    • Solution: Your login and password are both your student's ID number. You can also contact Student Transportation by sending an email to CHPS_Transportation@colheights.k12.mn.us. Please be sure to include your student’s name in the message.

    Problem: I see the following message in MyStop: MyStop GPS is unavailable for bus #XYZ Estimated Time of Arrival: 1:11 p.m.

    • Solution: This message will appear if MyStop is not able to acquire GPS location information for your child’s bus. There may be an issue with GPS system, or the bus has been substituted with another bus that is not equipped with a GPS unit.

      If you see this message, the estimated time of arrival is based on the scheduled route and time set by District Student Transportation. It will not reflect the actual remaining travel time to your child’s bus stop.

    Problem: I see the following message in MyStop: Bus #XYZ is near MAIN ST Estimated Time of Arrival is Unavailable (bus passed stop)

    • Solution: Your child’s route information may be in the process of being updated. Wait a minute for any updates to be completed. Then, if you still see this message and the current time is after your child’s scheduled pick-up or drop-off time, the bus may have passed your child’s stop.

      Please note: Bus drivers are instructed not to run ahead of schedule in the morning. If a driver arrives at a pick-up location ahead of schedule, he/she has been instructed to wait at the stop until the scheduled stop time.

    Problem: I see the following message in MyStop: Bus #XYZ is not yet running your scheduled route Estimated Time of Arrival: 3:54 p.m. (per schedule)

    • Solution: Your child’s bus has not yet started its route or it has completed its route. If you see this message, the estimated time of arrival is based on the scheduled route and time set by District Student Transportation. It will not reflect the actual remaining travel time to your child’s bus stop.
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